Access My Alumni Email:
I GRADUATED IN OR AFTER 2012
A FREE U OF T EMAIL ADDRESS After Graduation
Show your pride in a great education and your connection to a world-leading university by using a U of T email address. When you graduate, a free @alum.utoronto.ca account is automatically created in your name.
HOW IT WORKS
When you graduate, a free @alum.utoronto.ca account is automatically created using the same name as your student @mail.utoronto.ca address. You then enter a two-year transition period that gives you the opportunity to phase out your student email address and alert your contacts of your new alumni email address. Your login, password, inbox and contacts remain unchanged.
Continue to log in as usual. Within two months of your graduation, your @alum.utoronto.ca address will automatically become active. In your inbox, you will receive messages sent to both email@example.com and firstname.lastname@example.org for two years.
Messages are sent using your @mail.utoronto.ca address until the University verifies that you are not returning for additional study, which may take up to six months. When this has been done, you will receive a notice and messages will be sent using your @alum.utoronto.ca address.
Frequently asked questions
Do I need to sign up?
No, if you graduated in or after 2012 you don’t need to sign up. Your @alum.utoronto.ca email address will automatically be added to your existing U of T email account after you graduate.
Will my password change?
No. You log into your @alum.utoronto.ca email address in the same way as you would to check your @mail.utoronto.ca address. Your @alum.utoronto.ca address uses the same login, password, inbox and contacts.
What happens to my @mail.utoronto.ca inbox and contacts?
They are preserved for you in your new @alum.utoronto.ca account. You log into your @alum.utoronto.ca email address in the same way as you would to check your @mail.utoronto.ca address. Your @alum.utoronto.ca address uses the same login, password, inbox and contacts.
What if I don’t want a U of T email account?
You can email email@example.com to have your @alum.utoronto.ca account deleted.
Do I need to update the email address on my ACORN record?
Yes, please update your email address on ACORN manually. This will only take a minute, and while you are in ACORN, you can also ensure that we have your up-to-date mailing address.
Before I graduated, I was given a @utoronto.ca email address – what happens to that?
Staff and faculty email addresses cannot continue to be used after you leave the university. If you are an alum as well as a former faculty/staff member, however, you can have your faculty/staff account converted to an alumni account regardless of your graduation date.
Before you leave the university, contact firstname.lastname@example.org to have an @alum.utoronto.ca account created in your name, and to transfer your current inbox and contacts to the new address. E-mails sent to your @utoronto.ca account will be forwarded to your @alum.utoronto.ca address for two years.
How do I set up my @alum.utoronto.ca account with my phone, tablet or desktop?
Please check out the specific instructions by device and operating system available at the Information Commons Help Desk.
If I come back as a graduate student, what happens to my U of T email accounts?
Even if you enroll in graduate studies immediately, the @alum.utoronto.ca address will still be automatically created in your name. However, no changes will be made to your student email@example.com account until you leave the University for the last time.
You may choose to give out either your firstname.lastname@example.org or @alum.utoronto.ca address and will receive messages sent to either address. However, outgoing messages will only be sent using your student @mail.utoronto.ca address for as long as you are enrolled at U of T.
The two year transition to your @alum.utoronto.ca email address will begin only after you leave U of T for the last time. If you re-enroll, the countdown will reset and begin again when you leave.
If you come back as a graduate student after more than two years away from U of T, you will receive a new student email address when you register.
Why was an incoming email put in the wrong tab?
U of T is working on upgrades to the spam filtering service that protects your alumni email account. Most individuals will not notice any changes to their email accounts. However, some people using the tabbed or focused inbox features may notice that their inbox has a slightly different algorithm for classifying non-spam messages.
WHAT IF MY QUESTION ISN’T ANSWERED HERE?
For technical questions not answered here, please contact email@example.com.