Andrea Carter, Director of High Risk Matters, does much of her important work behind the scenes – crises managed and averted, difficult situations defused and handled.
Ms. Carter is the winner of the 2015 Chancellor’s Award – Emerging Leader. Under her leadership, the processes by which the University manages high risk matters have been improved and streamlined, creating greater clarity for units and divisions involved and assuring more informed decision making.
“This award represents the supportive and encouraging environment at Simcoe Hall and throughout the University of Toronto,” Ms. Carter said in an interview. “The recognition of my contributions to our great university is very meaningful to me.”
Jill Matus, Vice-Provost, Students and First-Entry Divisions, said Ms. Carter “has not just embraced extensive new responsibilities and immediately shown herself to be a courageous and unfaltering leader and team player, but she has sought out new areas of responsibility and consistently gone above and beyond her initial remit to streamline processes, promote educational training on high risk matters and serve the university better.”
Ms. Carter “has not only fulfilled expectations around case management but has shown extraordinary initiative, collaborative strengths and dedication to institutional ideals,” Ms. Matus said.
She is also Director, Accessibility for Ontarians with Disabilities Act, providing on-going advice to senior university administrators regarding the obligations of the Act. Ms. Carter has a Master of Education (Counselling Psychology) from Western University and a BA (psychology/sociology) from U of T.
Ms. Carter’s role means that she frequently liaises with those outside the University- forensic psychiatrists, COU working groups, Toronto Public Health and Municipal, Provincial and Federal Police Services. Complex, challenging and stressful matters encompass Ms. Carter’s work, yet she performs with dedication, energy and initiative, often behind the scenes and quietly.
More than 160 files claimed Ms. Carter’s attention in 2013-14. She works with campus police, divisional staff and faculty to resolve issues before they come to the High Risk Committee.
Ms. Carter said “higher education involves multi-faceted challenges, which often have a personal impact on our students. U of T continues to show its commitment and leadership in the most difficult areas.” She has focused on two issues in the past year: sexual violence and mental health.
Ms. Matus said “Andrea has the strongest work ethic; she is efficient, thorough, personable and when necessary, firm. Her advice and expertise are widely sought and her clinical psychology background as well as subsequent training is well utilized in her role.”
Julia O’Sullivan, Professor and Dean at OISE, said she has worked with Ms. Carter for the past two years, and “during that time, we have collaborated on several confidential, sensitive and high risk matters involving faculty, staff and students at OISE.”
Her leadership, Dean Sullivan said, “helped avert substantial repercussions reputationally, and for individuals and groups here at OISE.”
Ms. Carter is one of this year’s recipients of the Chancellor’s Award, which is presented along with several other faculty, staff and student awards under the banner of Awards of Excellence. A complete list of this year’s recipients and their citations can be viewed on the Awards of Excellence website. This award program annually recognizes the outstanding members of the University of Toronto community who have made rich and meaningful contributions to the University, their communities and to the world.
The Chancellor’s Award is adjudicated by the office of Human Resources & Equity in conjunction with the central Alumni Relations office, within the Division of University Advancement. Alumni Relations is the steward of the Awards of Excellence program on behalf of the University of Toronto Alumni Association, and co-ordinates the vital contributions of other University stakeholder groups toward this prestigious award program.
Ms. Carter and the other 2015 Awards of Excellence recipients will be honoured at a ceremony at the Isabel Bader Theatre on April 13.