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Alumni: Giving U of T more reasons to be proud

 

@alum.utoronto.ca UTmail+ email FAQ

What happens to my mail.utoronto.ca e-mail address after I graduate?
A new e-mail address ending in @alum.utoronto.ca will automatically be added to your mail.utoronto.ca e-mail account within two months of your graduation, to make the transition from student to alum. You will now receive messages to both your existing student e-mail address (@mail.utoronto.ca) and your new @alum.utoronto.ca address, in the same inbox for at least the next two years. This gives you the opportunity phase out your student e-mail address and alert your contacts.

Messages sent to either e-mail addresses will show up together in your @mail.utoronto.ca inbox.

Outgoing messages will still be sent using your student (@mail.utoronto.ca) address until the University verifies that you are not returning for additional study, which may take up to a few months into the start of the next academic term. When this has been done, sent messages will come from your new @alum.utoronto.ca address.

How do I get my @alum.utoronto.ca e-mail address?
If you graduated after 2011 you don’t need to sign up. This e-mail address will automatically be added to your existing U of T e-mail account after you graduate

Do I need to update the e-mail address on my ROSI record?
Yes, you will have to update your e-mail address on ROSI manually. While here, please be sure that we have your up-to-date mailing address.

How can I access/use my @alum.utoronto.ca e-mail address?
Log in the same way as you would to check your @mail.utoronto.ca address. Your @alum.utoronto.ca address uses the same login, password, inbox, contacts, etc.

What’s the difference between an @alum.utoronto.ca address and an @alumni.utoronto.ca?
An @alum.utoronto.ca address is connected to your @mail.utoronto.ca e-mail account, which is run on the Microsoft Live.edu platform. It is given to U of T alumni whose Convocation date was after 2011.

An @alumni.utoronto.ca address is a Gmail based alumni e-mail addresses that was made available to alumni who graduated in or before 2011. These addresses will no longer be available now that all graduates receive an @alum.utoronto.ca address.

What if I still have a @utoronto.ca e-mail address?
You need to sign-up for @alum.utoronto.ca account if you want to continue to use this U of T affiliated e-mail address. You can contact help.desk@utoronto.ca for assistance, even after you’ve graduated.

Your @utoronto.ca account will be frozen shortly after you graduate, but e-mails will be forwarded to your @alum.utoronto.ca address for two years.

You can also set up your @alum.utoronto.ca account to forward message to another e-mail address, in which case your old @utoronto.ca e-mails will also automatically be forwarded for two years.

Returning students

When I come back as a graduate student or for another year of study, what happens to my student mail@utoronto.ca account?
The @alum.utoronto.ca address will still be added, but no changes will be made to your student mail@utoronto.ca account until you leave the University for the last time. You may choose to give out either your mail@utoronto.ca or @alum.utoronto.ca address, but outgoing messages will only be sent using your student (@mail) address for as long as you are enrolled at U of T.

The two year transition countdown, for how long you can receive messages sent to your student @mail.utoronto.ca account, will begin only after you leave U of T for the last time. If you re-enroll, the countdown will reset and begin again when you leave.

Alumni who graduated in or before 2011

I graduated in/before 2011. What is happening with my @utoronto.ca address?
At this point no changes are being made to the @utoronto.ca accounts of alumi who graduated in or before 2011. These accounts may eventually be phased out in favour of the new @alum.utoronto.ca accounts when they become available to all graduates. If this happens, the University will provide a viable alternative and detailed instructions and support well in advance of any changes. The University understands how important e-mail continuity is and will ensure your service is not unduly or negatively affected.

I graduated in/before 2011, but I would like to have an @alum.utoronto.ca e-mail address too. How do I get one?
Currently, @alum.utoronto.ca accounts are not available to alumni who graduated in or before 2011, but you may still sign-up for a Gmail-based @alumni.utoronto.ca e-mail address.

Staff

I am an alum who works at U of T and I need my @utoronto.ca address for work. What do I need to do?
As long as you are an active employee, no changes will be made to your @utoronto.ca mail account. You can verify your status by contacting help.desk@utoronto.ca.

You will likely lose your mail@utoronto.ca address when you eventually leave U of T. Therefore, please contact the help desk to set up an @alum.utoronto.ca, so you can maintain a U of T affiliated e-mail address. Obtaining a @alum.utoronto.ca account will not affect your staff @utoronto.ca address in anyway.

Setup

How do I configure my desktop e-mail client (such as Microsoft Outlook) to work with my @alum.utoronto.ca account?
Detailed instructions are available online.

How do I configure my smartphone to work with my @alum.utoronto.ca account?
Detailed instructions are available online.

How can I forward my @alum.utoronto.ca to my personal e-mail address?
Visit https://utorid.utoronto.ca. Click on “change options” and update the “forwarding to” e-mail address.

For technical questions not answered here, please contact help.desk@utoronto.ca. We will respond to you as soon as possible.